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faq
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where i can see and buy your ready-to-wear garments?you can visit studio in brno (czech republic) our you can browse through our on-line shop.
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do you offer ready-to-wear garments in various sizes?usually not, even when creating garments through the ready-to-wear method, klára židková focuses on creating unique originals that are available only in one piece and one size. however, do not hesitate to contact us if any piece appeals to you outside of your standard size. a similar model tailored to your personal preferences can be made through a bespoke order.
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how do i place an order?to place an order for our ready-to-wear garments, simply browse our online store, select the items you wish to purchase, and add them to your shopping cart. follow the prompts to complete the checkout process and make payment.
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what payment methods do you accept?we accept bank transfers and cash payments.
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what is your shipping policy?we offer reliable shipping services to countries within the european union and worldwide. shipping costs and delivery times vary depending on the destination country and the chosen shipping method. for more information, please refer to our shipping conditions.
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do you accept returns or exchanges?yes, we accept returns and exchanges on our ready-to-wear garments within a specified timeframe. please refer to our return & exchange policy for detailed instructions on how to initiate a return or exchange.
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can I cancel or modify my order after it has been placed?once an order has been placed and confirmed, it is immediately processed for shipping. therefore, we are unable to cancel or modify orders once they have been submitted. please review your order carefully before completing the checkout process.
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are your garments ethically and sustainably produced?yes, our garments are ethically and sustainably produced. at our fashion design studio, we are committed to ethical practices throughout the production process. we prioritize sustainability by focusing on one-piece production, which minimizes waste and reduces our environmental footprint. additionally, we carefully select natural materials which have much shorter time of decomposition than artificial fibres. all garments by klára židková are sewn directly in her studio so our production methods adhere to fair labour standards. we believe that creating quality long-lasting garments is not only stylish but also environmentally conscious.
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do you offer gift wrapping services?yes, we offer gift wrapping services for an additional fee (250 CZK/10 EUR). during the checkout process, you can add a note with order of gift wrapping to your order.
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what is a bespoke garment?a bespoke garment is a custom-made garment that is tailored specifically to your measurements and preferences. it is designed and crafted according to your unique specifications, ensuring a perfect fit and personalized style.
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how do I order a bespoke garment?to order a bespoke garment, please contact us to schedule a consultation with klára židková. during the consultation, you can discuss your design preferences, select fabrics, and provide your measurements.
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what is the process for creating a bespoke garment?the process typically involves multiple fittings and consultations with our fashion designer to ensure that the garment meets your expectations. our skilled craftsmen will then meticulously craft the garment to your exact specifications.
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how long does it take to create a bespoke garment?the timeframe for creating a bespoke garment varies depending on the complexity of the design, fabric availability, the number of fittings required and the amount of actual orders in studio. we will provide you with an estimated timeline during the consultation process.
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what is your pricing for bespoke garments?pricing for bespoke garments is determined on a case-by-case basis and depends on factors such as fabric selection, design complexity, and craftsmanship. we will provide you with a price quote based on your specific requirements.
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can I request specific design details for my bespoke garment?yes, absolutely! we encourage you to express your unique style preferences and design ideas during the consultation process. klára židková will work closely with you to bring your vision to life and create a bespoke garment that reflects your individuality.
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can I provide my own fabric for a bespoke garment?yes, you are welcome to provide your own fabric for a bespoke garment if you have a specific fabric in mind. klára židková will assess the suitability of the fabric for the project and work with you to incorporate it into the design of your garment.
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can I order multiple bespoke garments for a special occasion or event?yes, we can accommodate orders for multiple bespoke garments for special occasions such as weddings, formal events, or corporate functions. please contact us to discuss your specific requirements and to schedule a consultation.
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